Digital Experiences

Our leading-edge digital capability means we can both delight Coffee Fans and optimise operations to provide more efficient services for our customers.

A big role for digital

Digitally optimising our operations gives us the means to provide a more efficient service and seamless, uplifting and personalised experiences for your consumers.

Data is transforming the way we operate and innovate. Our digitally driven infrastructure allows us to analyse data across our platforms and act on proprietary insight.

Creating uplifting digital experiences

Our leading-edge digital capability means we can both delight Coffee Fans and optimise operations to provide more efficient services for our customers.

Working with Costa Coffee gives partners access to:

  • Leading edge loyalty programmes for consumers

  • Effective and innovative digital marketing that drives consumer behaviour

  • Connected and intelligent coffee delivery systems

  • Access to data insights and more

Master presentations

Click on the links below to find out more about digital at Costa Coffee

Digital vision

Discover how we aim to delight customers with a personalised and connected Total Coffee Experience

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App and loyalty programme

Find out more about one of the largest loyalty programmes in the UK, with over 6 million active members

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Digital Offerings

See examples of digital experiences we’re offering Coffee Fans

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Winning through data

Discover how we’re using data to increase efficiency and create deeper engagement and better consumer experiences

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