Fuelled by Insights

By understanding consumers, category, channels and your business, we can tailor winning solutions now and in the future.

Outstanding solutions

Insight, continuous improvement and disruptive innovation go hand-in-hand at Costa Coffee. Our unrivalled insights approach means we create outstanding solutions for our partners. Our unique view of ALL coffee occasions gives us the edge to spot trends and apply them in an agile way to better meet Coffee Fans’ needs.

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“Data explains the now, but true foresight drives the future” – John Segar, Global Head of Insight

Insight in practice

Our Global Insight Centre of Excellence regularly monitors and analyses global category and consumer trends to identify new growth opportunities.

Our Regional and Local teams have access to a wealth of resources to enable them to capitalise on opportunities and apply within market, for local edge.

Insight into action

Working in partnership, we can better understand your ambitions and the specific dynamics of your business. By leveraging our unrivalled knowledge, experience, and insights, we can create short-term and long-range plans and solutions to help meet your commercial objectives.

Additionally, partnering with us means you’ll benefit from our continually updated beverage insights and data, another benefit of being part of The Coca-Cola Company.

Master presentations

Find out more about how we’re applying insights to achieve success

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Global category insights

See how the global coffee category is exploding

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Leveraging trends

Discover how we identify growth opportunities and responded during the 2020-1 pandemic

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Global consumer insights

Discover how we use insights to develop relevant solutions for our customers

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Insight for growth

See examples of how insights have driven our business forward

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Coffee Expertise

See how we’re putting our passion into practice

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Applied Experience

Discover how our past is shaping our future

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